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What are the best options for integrating ServicePro ticketing software with JIRA Software backlog?

Paul_Bentz
Paul_Bentz
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July 12, 2023

I am working on a small Business Intelligence team and we are interested in adopting JIRA cloud software for agile work management. We currently intake requests via ServicePro ticketing software. What are the best options to integrate/facilitate the automatic flow of incoming SP tickets to a backlog in JIRA? Is it necessary to use Zapier 3rd party software? Is there something more direct? Any suggestions, information or documentation would be appreciated.

Thank you.

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Brant Schroeder
Brant Schroeder
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October 28, 2023

@Paul_Bentz welcome to the Atlassian community

  ServicePro recommends using Zapier https://www.servicepro.wiki/wiki/1241/jira-integration 

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Brant Schroeder
Brant Schroeder
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May 10, 2024

@Paul_Bentz can you accept this answer to help others?

 

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