Good evening, yes this is a common problem when you need to use HTML, I suffer a lot with Refined and Confluence documentation, but let's find a solution for your problem. First option: What you can do today (workarounds) Unfortunately, there is no admin setting that “forces” the decoding of this. The practical options are:
Avoid & in the field name
Instead of Current Date & Time, use:
Current Date and Time
Current Date/Time
Current Date + Time
This matches your observation that replacing it with AND or another character solves it.
If you want to keep the symbol visually, use description or help text
Leave the field name without & and put something like:
Name: Date and Time
Description (field description): Date & time of registration.
As this is a rendering issue with the Jira Cloud UI:
The fix only comes through an update from Atlassian itself.
The way forward is to open a ticket with Atlassian support attaching:
Screenshot where & appears
Exact name of the field
Field type (Date Time Picker)
Information that:
In Custom fields it appears normal
In screens X, Y, Z it appears with &
Replacing & with AND removes the problem, try opening a ticket and ask the community to vote; this could help.
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