Webstorm Atlassian Connector Jira issues

[Joe Paulsen]

I'm trying to use Atlassian Connector for Jira in WebStorm. I've gone through the instructions but every time I test the server I get:

com.atlassian.theplugin.commons.remoteapi.RemoteApiLoginException: Authentication failed

at com.atlassian.connector.commons.jira.soap.JIRASoapSessionImpl.login(JIRASoapSessionImpl.java:190)

at com.atlassian.connector.commons.jira.JIRASoapAndXmlServerFacade2Impl.testServerConnection(JIRASoapAndXmlServerFacade2Impl.java:154)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.atlassian.connector.commons.jira.JIRAServerFacade2Impl$1.invoke(JIRAServerFacade2Impl.java:93)

at com.sun.proxy.$Proxy36.testServerConnection(Unknown Source)

at com.atlassian.connector.commons.jira.JIRAServerFacade2Impl.testServerConnection(JIRAServerFacade2Impl.java:268)

at com.atlassian.theplugin.commons.jira.IntelliJJiraServerFacade.testServerConnection(IntelliJJiraServerFacade.java:473)

at com.atlassian.theplugin.idea.config.serverconfig.ProductConnector.connect(ProductConnector.java:35)

at com.atlassian.theplugin.ConnectionWrapper.run(ConnectionWrapper.java:63)

Caused by: com.atlassian.jira.rpc.exception.RemoteAuthenticationException: Invalid username or password.

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

at java.lang.Class.newInstance0(Class.java:357)

at java.lang.Class.newInstance(Class.java:310)

at shadow.org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:104)

at shadow.org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:90)

at com.atlassian.connector.commons.jira.soap.axis.RemoteAuthenticationException.getDeserializer(RemoteAuthenticationException.java:85)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at shadow.org.apache.axis.encoding.ser.BaseDeserializerFactory.getSpecialized(BaseDeserializerFactory.java:154)

at shadow.org.apache.axis.encoding.ser.BaseDeserializerFactory.getDeserializerAs(BaseDeserializerFactory.java:84)

at shadow.org.apache.axis.encoding.DeserializationContext.getDeserializer(DeserializationContext.java:464)

at shadow.org.apache.axis.encoding.DeserializationContext.getDeserializerForType(DeserializationContext.java:547)

at shadow.org.apache.axis.message.SOAPFaultDetailsBuilder.onStartChild(SOAPFaultDetailsBuilder.java:157)

at shadow.org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)

at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)

at org.apache.xerces.parsers.AbstractXMLDocumentParser.emptyElement(Unknown Source)

at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement(Unknown Source)

at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)

at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)

at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)

at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)

at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)

at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source)

at shadow.org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)

at shadow.org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696)

at shadow.org.apache.axis.Message.getSOAPEnvelope(Message.java:435)

at shadow.org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62)

at shadow.org.apache.axis.client.AxisClient.invoke(AxisClient.java:206)

at shadow.org.apache.axis.client.Call.invokeEngine(Call.java:2784)

at shadow.org.apache.axis.client.Call.invoke(Call.java:2767)

at shadow.org.apache.axis.client.Call.invoke(Call.java:2443)

at shadow.org.apache.axis.client.Call.invoke(Call.java:2366)

at shadow.org.apache.axis.client.Call.invoke(Call.java:1812)

at com.atlassian.connector.commons.jira.soap.axis.JirasoapserviceV2SoapBindingStub.login(JirasoapserviceV2SoapBindingStub.java:4507)

at com.atlassian.connector.commons.jira.soap.JIRASoapSessionImpl.login(JIRASoapSessionImpl.java:182)

... 11 more

Does any one have any idea what I'm doing wrong? Or is there a fix?

[Nic Brough -Adaptavist-]

It says you're giving it a username/password combination that are invalid. Start with them!

[Joe Paulsen]

Nic, they're definitely valid as I can log in to the web app.

[Joe Paulsen]

Nic, they're definitely valid as I can log in to the web app.

[Nic Brough -Adaptavist-]

But can you log in over SOAP at all?