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Webooks are not triggering when conditions are placed in the jql query

vikram R July 6, 2020

HI,

I Have configured a webhooks for issue event issue_updated , and my query is below 

Project = <Projectname> AND component = DontPageMe AND status changed TO ("Done") AND resolution = Resolved

 

So as per above query my webhooks should trigger only when the status is moved to Done and Resolution is Resolved, But the issue i am facing is , when i move my jira ticket to Done status and the resolution as Resolved option also the webhooks are not triggered , 

but when in the same jira ticket which i moved to Done status i click again on Done status and sets the Resolutions as well, Now the Webhooks are triggering.

 

so in short , webhooks are triggered only on the event is click 2 times , this is happening only when the jql query has query related to transitions and status .

 

Kindly share your thoughts on this..

Thank you...

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