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We're having trouble connecting to Tests. Try contacting the developer for support.

Vinodhini Chandrasekaran
Vinodhini Chandrasekaran
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October 16, 2025

Getting this error: "We're having trouble connecting to Tests. Try contacting the developer for support". So, unable to add the test steps or tests in the JIRA-XRAY for the past 2 days.

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Varsha Joshi
Varsha Joshi
Community Champion
October 16, 2025

Hi @Vinodhini Chandrasekaran 

Welcome to the community!

There seems to no open incidents with x-ray https://xray.statuspage.io/

I would suggest reaching out to xray for support.

Just curious if have looked into audit log?

 

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