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We can not enter our space, show 403 or error SSL version

Ariel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 21, 2025

We can not enter our space.

The login page is work, but after login, enter the space, page will show 403

 

截圖 2025-09-22 中午12.56.27.png

2 answers

1 accepted

4 votes
Answer accepted
Kishan Sharma
Community Champion
September 21, 2025

Hi @Ariel 

Welcome to the Atlassian Community!

It appears that multiple Atlassian sites and products are currently impacted and inaccessible to users. At this time, there is no update available on Atlassian Status. We recommend monitoring this page for updates, as Atlassian Support is likely to provide further information regarding this issue.

Kishan Sharma
Community Champion
September 21, 2025

Please subscribe to Jira Status - Degraded performance to Jira and Confluence cloud products -

There's an update from Atlassian -

"Our team is aware that access to Jira and Confluence cloud products was degraded between 04:39 and 04:52 UTC due to an erroneous certificate.

The certificate has now been corrected and functionality has been restored.
We are continuing to monitor the situation and will provide further update when available."

Kishan Sharma
Community Champion
September 22, 2025

The issue has now been resolved. You can refer more details here - Degraded performance to multiple Atlassian experiences 

2 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 21, 2025

Hello

Welcome to the community :) 

There is an ongoing incident . Please find more details here : https://jira-software.status.atlassian.com/

 

Kindly subscribe for updates so that once issue is resolved you should be able to access Jira 

Thank You,

Prachi

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