Viewing Average Time to Resolution for Defects

Taylor_Smith May 7, 2020

Hi All,

Our team is looking to provide better test metrics, and one of these is showing the average time to resolution for bug cards. I was looking to add a gadget to provide a Dataplane Report (graph) for displaying this. Has anyone been able to construct a JQL to display this?

 

Thank you,

Taylor

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Jason Christina
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May 7, 2020

You could create a filter that pulls in all your defects and then use that filter to drive a kanban board and control chart. The control chart will tell you how long overall on average the defect spent in each status of the workflow you're using.

Jason Christina
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May 7, 2020

Sorry - Bugs in your example

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