View bitbucket deployments in JIRA

[Kristan McDonald]

I'm trying to achieve the bottom screenshot from this:

https://support.atlassian.com/bitbucket-cloud/docs/see-jira-issues-in-your-deployments/

My bitbucket and JIRA clouds are linked, I can view commit info in JIRA and, if I drill from bitbucket through the deployment into the JIRA issue, it has the release status :

Same issue, but viewed from JIRA:

Where's the release field? I can't see any field to add to the screens, or anything remotely like that. What am I missing?

[Petter Gonçalves]

Hello @Kristan McDonald

Welcome to the Atlassian Community!

The field related to the releases menu in the issue view is called "Releases panel". Please, follow the steps below to properly troubleshoot why this is not appearing to you:

1. Navigate to your project > Project settings > Screens > Ensure the "Releases Panel" is added to your screens
2. Under Project settings > Issue layout, Ensure the "Releases Panel" is not hidden
3. There is a bug that can cause both development and release panels to don't display in the issue view:
   Development Panel becomes Hidden on the New Issue View 
   Follow one of the steps below to work around it:
   1. Drag both the "Development" and "Releases Panel" from the "Secondary Field" section to the "Primary Field" section for the Development panel to be visible on the issue view.
   2. Add at least 1 System fields to the "Secondary Fields" section such as e.g. "Sprint", other system fields such as "Priority" won't work as this is still clearly visible in the "Primary field" section.
   3. Switching to the Old Issue View, you can be able to see the Development Panel

Let us know if the steps provided worked for you.