Video download is automatically triggered upon page loading/reloading

[Maxim Markin]

Once I open any ticket in Jira (Cloud) any video attached to such ticket will start automatically downloading to my computer

[Gabe Manci]

I had also entered a ticket for this and the work around that I was give was to have the user that is uploading the video to go into their personal settings and turn off Jira Labs. That feature is still being worked on so it is causing this auto bug to manifest.

[Angélica Luz]

Hi Maxim,

I saw that you created a ticket with our support and this case was escalated for further investigation.
Please, feel free to share the resolution here once it's resolved.

Regards,
Angélica