Velocity report is showing data from other boards, why?

[Hugo Ugarte]

My velocity report generates but it is showing sprint data from other boards which is skewing by report. What can I do to isolate this from happening?

[Tim Perrault · Accepted solution]

Hi @Hugo Ugarte 

Does your board reference more than one project? If you look at the board settings what does the Filter Query say?

[Hugo Ugarte]

Hi, we have 8 scrum teams working in one project. The filter in question has the one project name only followed by various components used by only this scrum team. I am aiming to get a velocity report for each of the 8 teams. Each team's query references the sole project followed by their respective components.

[Tim Perrault]

One thing to note about the Velocity Chart:

It's board-specific, which means it'll only include issues that match your board's saved filter.

With that in mind I would suggest maybe creating 8 team specific boards named for each team. The difference of would be the filter query:

 project = PRJ AND component = <one of the components> ORDER BY Rank ASC

[Hugo Ugarte]

Thanks Tim. That is precisely how I have it set up. Each team has their own board and their own query filter specific to them. Each filter reflects the name of the common project to all followed by their respective components. They look like the below:

project = "BTS project" and component in ("Order Management", "Invoice Management", "Customer Management", "Product Management", "Pricing Management", "Returns Management", "Sales Royalties") ORDER BY Rank ASC

[Hugo Ugarte]

The components above are specific to one team.

[Tim Perrault]

Did you spot check the filter queries? Do any of the issues contain possibly more than one component that could belong to different groups?

[Hugo Ugarte]

Yet despite my filters when I run velocity for one of the 8 teams, the report is showing some data from another board. I did catch a few instances where more than one component was being entered into a story, meaning there were components from other boards too at the story level. I tried to test this by cleaning up the components to ensure they were only board specific. But I still get incorrect velocity reports with other board data. Stuck. Perhaps I can read how the Velocity report is derived? Is there info on this?

[Tim Perrault]

The velocity report is showing data from other boards because the filter that is being used is finding those issues. My suggestion is maybe create a new single select custom field called team, then have the 8 different teams as values in that field and adjust your filters accordingly.

https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-velocity-chart/