Velocity: Email template subject for batching notification problems

[Fabian]

Hello,

i have a big problem. I need to change the email template in jira datacenter.

What i need is, that on every mail the mail subject should include a custom field value.

This solution works for the mail templates without batching notification:

issueupdate.vm

#set($customFieldManager = $componentManager.getCustomFieldManager())
#set($serialnumberField = $customFieldManager.getCustomFieldObject("customfield_10xxx"))
#set($serialnumber = $issue.getCustomFieldValue($serialnumberField ))

#if ($serialnumber)
  ($issue.key) [$serialnumber] $issue.summary
#else
  ($issue.key) $issue.summary
#end

Now i tried to implement it for the batchting notification file:

issueUpdateBatcher-subject.vm

#set($customFieldManager = $componentManager.getCustomFieldManager())
#set($serialnumberField = $customFieldManager.getCustomFieldObject("customfield_10xxx"))
#set($serialnumber = $issue.getCustomFieldValue($serialnumberField ))

#if ($serialnumber)
    #set($headersum = "[$serialnumber] " + "$header.issueSummary" + " with SNR")
    $i18n.getText('issue.update.batch.mail.subject', [$header.issueKey, $headersum])
#else
    #set($withoutSN = "$header.issueSummary" + " wihtout SNR")
    $i18n.getText('issue.update.batch.mail.subject', [$header.issueKey, $withoutSN ])

#end

The var serialnumber is always empty / null and i have no clue how to solve that issue.

I hope you can help me.

Thx

[Tuncay Senturk _Snapbytes_]

Hi @Fabian 

As far as I remember in batched notifications, it is not rendered with an $issue in the velocity context. So it always returns null. You will need to fetch the issue and get the customfield value from the issue which may not be the most performant way.

I am not 100% sure but I think you can get the issuekey from the $header (it is best to check it out) and the code will be like the below

#set($customFieldManager = $componentManager.getCustomFieldManager())
#set($issueManager = $componentManager.getIssueManager())

#set($serialnumberField = $customFieldManager.getCustomFieldObject("customfield_10xxx"))
#set($theIssue = $issueManager.getIssueObject($header.issueKey))
#set($serialnumber = $theIssue.getCustomFieldValue($serialnumberField))

... the rest of your code