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'Validation failed' error when copying a workflow

Stefanie Chapman
December 15, 2025

I cannot copy or 'Save As new workflow' on a currently used workflow.

I have tried to copy the workflow from the 'Actions' column under Workflows, but get an Validation failed error

I have then tried to edit the workflow and Save as new workflow, but I get the same validation failed.

Error.png

2 answers

0 votes
Sayali Alhad
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 16, 2025

Hi @Stefanie Chapman 

Welcome to the Atlassian Community!

Please check if any other workflow with similar name exist in your project. This may cause a validation error.

Regards,

Sayali Alhad

Stefanie Chapman
December 16, 2025

I have checked this and there is no other workflow with this name. I have copied this workflow since FY22 with no problems.

0 votes
John Funk
Community Champion
December 15, 2025

Hi Stefanie - Welcome to the Atlassian Community!

Maybe take the colon out and see if it lets you save it. It might not like the special character. 

Stefanie Chapman
December 16, 2025

I have tried this, but it doesn't help.

John Funk
Community Champion
December 16, 2025

You should open a support ticket with Atlassian for them to help. 

https://support.atlassian.com/contact/#/

 

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