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Validate the parent ticket fields in subtask transition

Lakshmi
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March 5, 2024

Hi Team,

 I have a requirement, 

If the "Team Manager" and "Team Manager - Validation" fields (both are user picker type fields)  on the parent ticket are empty,  Assign to the person on the "Team Manager - Validation" field in the Sub-Task ticket (copy the "Team Manager - Validation" to Assignee)

I used this copy field to field JMWE post function, but its not working. Is there any correction in the function.

((issue.get("Issue Type")?.name == " Parent Ticket") && (issue.getAsString("Team Manager") == " " && issue.getAsString("Team Manager - Validation") == " "))

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David Fischer
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March 5, 2024

Hi @Lakshmi S 

I'll not sure I understand what you're trying to achieve. Could you please explain it with an example? Also, can you share the full configuration of the post function, not just a script without context?

Lakshmi
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March 6, 2024

Hi @David Fischer ,

 Apologies for the confusion!

We have two user picker fields "Team Manager" and "Team Manager - Validation" on both parent and subtask.

If the "Team Manager" and "Team Manager—Validation" fields on the parent ticket are empty when a subtask moves to a particular transition, then the value of the "Team Manager—Validation" field on the subtask should be copied to the "Assignee" field.

 

 

David Fischer
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March 6, 2024

Hi @Lakshmi S 

since the post-function is triggered by a transition of sub-tasks, the "current" issue in the post-function is the sub-task, and therefore the "issue" variable refers to the sub-task, not its parent.

Therefore, the conditional execution script should be:

issue.parentObject && !issue.parentObject.get("Team Manager") && !issue.parentObject.get("Team Manager - Validation")

Of course, I'm assuming the post-function is already configured to copy the "Team Manager—Validation" to the Assignee field. 

Lakshmi
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March 7, 2024 edited

Thank you so much @David Fischer . It's working as expected now.

Yes,  I added the post-function copy the "Team Manager—Validation" to the Assignee field, and added the above line of script in "Condition"

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