Validate "Comment" Field in Team-Managed Project

[Matt Miller]

Hey everyone,

I have a user who's looking to make sure that the "Comments" field isn't empty when transitioning to certain statuses like "Canceled", "Done", etc. I was able to find this under Issue Types > Edit Workflow > Create Rule etc. etc. However, out of all of the fields displayed, Comment isn't an option. It's an option for field validation in company-managed projects, but not team-managed. This means I also can't do transition restrictions based off of it.

Does anyone know any workarounds aside from completely migrating the project to company-managed? 

[Anshul Arora]

Hi Matt,

You can try achieving it though automation. Use the below in the trigger

In action you can transition it back to the original status or send an email to a user. Hope this helps.

[Matt Miller]

Trying this for now!

[Anshul Arora]

Hi @Matt Miller  Were you able to achieve it through automation?

[Mohanraj Thangamuthu]

Hello, Good day. You could try the date of last comment field.

[Matt Miller]

This field isn't available for our team-managed projects unfortunately.