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Using the Jira API to access ticket metadata: python

transreductionist
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September 17, 2025

I look at a my Jira ticket in the cloud. It has a tab called Metadata on it. How can I access this data using python.

Some context. The code uses the following to successfully access the issue and its fields:

from jira import JIRA

jira = JIRA(options=options, basic_auth=(...))

Issue = jira.issue("issue_number")

I cannot find the data on the "metadata" tab on the ticket. Is there a way to access this data. Maybe I need to use curl?

 

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Bill Sheboy
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September 17, 2025

Hi @transreductionist -- Welcome to the Atlassian Community!

Which REST API endpoint are you using when you "look at my Jira ticket in the Cloud" and observe a "tab called Metadata"?

https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/

And, I recommend reviewing the documentation for the Jira python library you are using as that may indicate which endpoint(s) are used, which may reveal it is using deprecated ones.

Kind regards,
Bill

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