Using new "Action Items" Feature in automation for creating a ticket and adding a description

[Konstantin Siegert]

Hey everyone,

first of all: The Action Items feature is great :) Using "[] XX" create a quick and easy to use checklist inside of my tickets descriptions :) 
PS: Referring to "Introducing Action Items"

I wanted to make use of this new feature in my automation rules, as I used tables beforehand and checklist are giving a better overview to the description of my tickets :)

So for my testing I tried (just focus on the [] or "/" part):

For "{{sprint.name}}" content needs to be maintained for the following tickets: ||Ticket||Description||
{{#lookupIssues}} |{{url}}||
{{/}}

[] DE
[] AT
/ DE
/ AT

Unfortunately the format doesn't seem to be applied correctly via the automation rule:


Expected:

So my question is as simple as: Is there any way to use the new jira action items in automation rules, so that their format is applied as a checklist item?

Thanks and BR

[Kai Becker · Accepted solution]

Hi @Konstantin Siegert 

this has been discussed beneath your linked introduction.
I guess you will need to set these tasks via the advanced edit. 

A sample structure can be found in this comment

[Konstantin Siegert]

Ah, thank you! :)
Sorry, missed the comments..

[Kai Becker]

No problem, you're welcome!

Please accept the answer, if your question has been resolved. :)

[Jennifer Choban - HeroCoders]

Hi @Konstantin Siegert ,

At the moment, Action Items, do not seem to work with Automation. This is a good case for using Checklist for Jira. You can see a full feature comparison table here.

[Angela Thomas_Seibert Group]

Automations and advanced capabilities are not supported with Jira action items. To clarify the distinction, my team at Seibert Group have compiled a detailed comparison between Jira action items (as it is today) and comprehensive checklists. Explore the differences here: https://seibert.biz/jiraactionitems

[Trudy Claspill]

Hello @Konstantin Siegert 

As per the documentation, the Action Items feature is available on for the Description and Comment fields.

I think it will not work for these fields in an Automation Rule because in an Automation rule you are inserting plain text while through the UI you are working with a wiki markup interpreter.

You can use wiki markup code in the Automation Rule, but there does not appear to be any code to indicate a checkbox.

https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=all