Using Notification Schemes to Notify External Users

Allison Troup
Contributor
July 8, 2021

Hi! It seems I'm becoming a frequent flier in this forum :) 

I had a question about notification schemes. There seems to be a lot of selections and I'm not sure if there's a way to configure it to notify external users not in Jira. Can anyone tell me what to select if there is a way? More specifically, I am trying to use post functions/notif schemes to email external users.

 

Thank you!image

2 answers

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Boris Berenberg - Atlas Authority
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July 10, 2021

You can also use Notification Assistant for Jira to do this. 

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Carlos Faddul
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July 8, 2021

@Allison Troup 

You can use the automation to send this email, included custom your email to send with specific values in your issue, instead a generic email sended by notification schemes.

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