Using Jira Forms as an intake tool is there a way to prepopulate the fields TEAM and Label?

[Mike Boutin]

Using Jira Forms as an intake tool is there a way to prepopulate the fields TEAM and Label with standard data? Could this be done using automation post submission?

[Trudy Claspill]

Hello @Mike Boutin 

If the fields are marked as Required in the Form then they must be filled in before the form can be submitted. Automation can't be used to populate the fields on the form.

Can you create an issue without using the form without filling in those fields? If you can, then the fields are not required as part of the workflow or project configuration. In that case Automation can be used to add data to the fields after the item is initially created.

If the fields are required when you are creating an issue when not using the form, then either they are required in the field configuration for the project or the workflow is requiring them. In that case, the fields would have to be filled before the issue creation completes and Automation cannot be used to fill those fields in that scenario. You would have to change the field configuration or workflow so that the fields are not required during item creation.

[Mike Boutin]

They are NOT required in the workflow. The answer to the field prompts are always the same. But they are tagged as required on the form as we need those values always entered. I am looking for a way to manage this automatically and NOT involve the requestor. 

[Trudy Claspill]

Hello @Mike Boutin 

If you are using Forms associated with a Jira Software or Business project it is not possible to set a default value for those fields on the form with natively available functionality.

If the answer to each prompt will always be the same regardless of who submits the form then I would recommend removing the fields from the form and setting the values through Automation after the issue is created.