The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
× Create
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Community resources
Community resources
Community resources
Users not recieving email notificaitons on Next Gen Project
toddh
I'm New Here 
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 7, 2020 edited
I am the site admin and created my next gen project and when I make any changes to Jira issues people are not getting email notifications. My users have checked off under personal settings:
- Watch you issues: Inherit from Global Settings
- Email notification for issue activity: Send me email notifications
Also under Project Settings->Notifications items …. Issues Created and Issue updated are set to "All Watchers, Current Assignee, Reporter". I don't think I changed anything from the default but it is possible I did.
I had one of my users update an issue and "I" got an email though
Why are users not getting emails when I update or add issues?
0 answers
Comments for this post are closed
Community moderators have prevented the ability to post new answers.
DEPLOYMENT TYPE
CLOUDPRODUCT PLAN
STANDARDPERMISSIONS LEVEL
Product AdminTAGS
Community showcase
Atlassian Community Events
Copyright © 2026 Atlassian