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Users not recieving email notificaitons on Next Gen Project

toddh
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June 7, 2020

I am the site admin and created my next gen project and when I make any changes to Jira issues people are not getting email notifications. My users have checked off under personal settings:

- Watch you issues: Inherit from Global Settings

- Email notification for issue activity: Send me email notifications

Also under Project Settings->Notifications items …. Issues Created and Issue updated are set to "All Watchers, Current Assignee, Reporter". I don't think I changed anything from the default but it is possible I did.

I had one of my users update an issue and "I" got an email though

Why are users not getting emails when I update or add issues?

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Product Admin
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