some of the users account is not listed on account list in directory users view. We cannot manage them.
Hello @Maciej Bramson
Welcome to the Atlassian community.
Are you looking in the Managed Accounts page?
https://support.atlassian.com/user-management/docs/what-are-managed-accounts/
If so, have you verified the domain to which those user accounts belong? Have you claimed the accounts?
https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/
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