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User cant see his issues

Eden April 13, 2022

I'm administrator.
One of the new users told me he cant see his tasks on his team board.

The action I took:

  • Ive checked his permissions - they are the same as the rest of his team, which are able to see their tasks.
  • Ive checked the project permissions and it set to "Any logged in user".
  • When I switch to his user and get in to his board, I can see his tasks. 

Would like your help in solving this problem, thanks in advanced.

1 answer

1 vote
Fabio Racobaldo _Catworkx_
Community Champion
April 13, 2022

Hi @Eden Tzafi-Cohen ,

welcome to the Atlassian community!

If you switch to that user and see correctly all the tasks, probably that user has selected some quick filter on his board.

Immagine.png

Please check.

Fabio

Eden April 13, 2022

Thanks!
From the picture he attached, I see he chose his name only

Fabio Racobaldo _Catworkx_
Community Champion
April 13, 2022

Perfect! Please mark my answer as accepted ;)

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