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User Account ID parameter is missing from installed event

Team Timely June 25, 2020

Hi,

I'm also facing issue with missing user_account_id parameter when we receive /installed event from JIRA.

Our application is using user_account_id to find user's email address.


As per the documentation, https://developer.atlassian.com/cloud/jira/software/security-for-connect-apps/
We will not be receiving Authorization header with JWT token during the first install.
But, our app is dependent on user_account_id parameter received in /installed event.

We have stopped receiving this parameter for /installed event. Recently we have removed ADMIN, WRITE scopes from our app, not sure if that has caused this. Also as per conversation from here, we added "gdpr": true in our descriptor.

Here is a part of our app-descriptor file:

    "authentication": {
        "type": "jwt"
    },
    "apiMigrations": {
        "gdpr": true
    },
    "scopes": [
        "READ", "ACCESS_EMAIL_ADDRESSES"
    ],

    "lifecycle": {
        "installed": "/integrations/jira/installed",
        "uninstalled": "/integrations/jira/uninstalled"
    }

Thanks for your help in advance!

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