I am currently setting up an automation. This is what I am trying to achieve:
- When a ticket ABC is created on another board called SD, and then assigned to someone called X
- I want ABC to be cloned in another project called FT, and then added to a sprint in the project FT called DS.
I have successfully done the cloning part. So now whenever the ticket on SD is created and assigned to X, I am seeing the cloned issue in project FT. But it is not taking the sprint value of DS.
This is what my automation looks like. What am I doing wrong please?
Hi @ebong.ibokette and welcome to the Community!
Do you actually want a clone of the issue? Sprints are connected to Boards and one Board can contain Issues from one or more projects depending on how you define the Board's filter. A Board is merely a view on a set of issues defined by the Board's filter. So you could just include the issues from the other project in the Sprint Board and work from that.
If you actually want clones, it should be quite simple to set the Sprint: In the Automation rule you should be able to Select "Sprint" under "Choose what fields to set" and there select the Active Sprint (or a specific one).
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.