Hi,
I use an email handler for creating new issues.
I don't want the email handler to create new users.
How can I use the mail address of the mail sender for Jira Automations?
In the documentation I only find Jira smart values for the reporter, but this is automatically set for the email handler and is not the same as the person who created the ticket via the mail.
Greetings
Robert
Hello @Robert Hagemann
Welcome to the Atlassian community!
Take a look at this article for finding smart values for different fields:
https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/
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