Urgent Help : Hide Zendesk support field in Jira from my Project

Preem Prakassh Dayaal
Contributor
June 9, 2023

Hi All 

 

In Jira for my project alone , I do not to see the zendesk integration field / option in the Story/Task screen 

How Can I hide that exclusively for my project ?

 

 

 

2 answers

0 votes
Preem Prakassh Dayaal
Contributor
June 11, 2023

I am unable to still hide this , it is not appearing , pls give me some solution , really unable to get this 

0 votes
Mark Segall
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 9, 2023

Hi @Preem Prakassh Dayaal - This would be managed in project settings >> issue type screen scheme >> appropriate screen scheme(s) >> appropriate screen(s)

A couple things to note:

  1. You need to be a Jira Admin
  2. You need to make sure the project is not sharing the issue type screen scheme with any other project

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