Upgrade to 8.9

[Chris Becher]

I upgraded our Jira Software to 8.9.  I started with upgrading to the latest 7.X release.  Then I upgraded to 8.0.  After upgrading to 8.0 everything was working like it should.  I upgraded to 8.9 from there and now I get an error stating ERR_SSL_KEY_USAGE_INCOMPATIBLE.  Is there a way to fix this issue?

[Daniel Ebers]

Hi Chris,

at very first sight this sounds like there is an issue with your SSL certificate and/or the configuration of your endpoint terminating SSL connections (in many cases a reverse proxy).

As you state it happened after upgrade it looks like it is related to the upgrade - no question. But, nevertheless, I'd recommend you to double check the exact part in the system which handles your SSL connection what the log file tells. Maybe it is just a coincidence to the upgrade.

Cheers,
Daniel