I have Software, Service Desk in the same instance.
If I need to upgrade my instance, what are all the pre steps to be taken without effecting my instance.
Hello,
You should first upgrade Jira Software, follow this guide:
https://confluence.atlassian.com/adminjiraserver/upgrading-jira-applications-938846936.html
Then you can download a new Jira Service Desk application and install it as application.
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