I've moved over from an inhouse Jira to a cloud jira using an export/import as the default migration tools are unsuitable for our setup. The 'sprint' field for issues is not imported, so I wrote a simple tool to update the sprint value of each ticket using the rest API call: "Move issue to sprint and rank". I see the sprint field is updated for the issues, but the backlog view of the tickets does not show the correct sprints. If I manually update the sprint field of an issue, it does show up in the correct place of the backlog.
Seems to me, the rest API is forgetting to update something related. As I'm still migrating we are on the free plan, so hence a support question here. If anyone else can confirm this bug, I will raise an issue with Atlassian next week if we decide to go forward with cloud and move to a paid plan.
Hello @Marcel Ammerlaan
I have just run a test on Jira Cloud and cannot replicate the problem you have described.
I found the problem: the sprints have been duplicated, so there are two identically named sprints. The API call did work, I just didn't notice the duplication. Thanks.
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To add to this: using a bulk update via the UI shows the same problem: the tickets are updated, but the backlog isn't.
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