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Updating tasks with an automated form sent to assigned users

Ammar Albarghouthi July 31, 2023

Hello. 

I'm trying to streamline task updates by creating a form that is sent to users with assigned tasks automatically on a set interval (e.g. every week a reminder email is sent to assigned users with a link to access the form), which they can use to update their tasks without accessing the tickets in Jira. Similar to the way SmartSheets does it.

Is anyone aware of a way to do this, or maybe an add-on or a plugin from the Atlassian Marketplace?

Thanks

1 answer

0 votes
Mark Segall
Community Champion
July 31, 2023

Hi @Ammar Albarghouthi - As of right now, the best thing you can do natively is set up a filter like this:

assignee = currentUser() and resolved IS EMPTY

Then have your team subscribe to it.  They'd still need to update their issues in an edit screen, but they'd have the full list of issues assigned to them across projects.  

Note - I have seem some hints from Atlassian at being able to edit certain fields inline in an upcoming feature enhancement, but I'm not sure how soon this is expected to be released or what fields will be supported.

I'll let the marketplace partners that are monitoring provide any insights on 3rd party options.

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