Updating custom Jira field does not work using Jira Rest API. What am I doing wrong?

[Lily Tran]

Hello;
I am trying to update a custom field in the Jira issue using Rest API.  Below is my command line for updating the "Problem ID" field for my Jira Issue:

curl -D- -u userID:PW -X POST --data '{"fields":{"Problem ID":"dummydummy"}}' -H "Content-Type: application/json" https://jira.corp.adobe.com/rest/api/2/issue/DCMAF-1

The above command did not generate any error, but it also did not update the "Problem ID" field for DCMAF-1 Jira issue with "dummydummy" string.  Can someone help me check to see what I am doing wrong?  I verified that the User account that I am using has privilege to update the Problem ID field via Jira UI.

[Petter Gonçalves]

Hello @Lily Tran

Thank you for reaching out.

By the URL logged for your user, I believe you are using a Jira Cloud site at this moment. Is that correct?

If that's true, your REST API call is wrongly referencing to a Server format. Try the following format:

yourdomain.atlassian.net/rest/api/3/issue/{issueIdOrKey}

If you are properly using Jira Server, can you please provide us with the type of custom field you are trying to update?

Additionally, since you are asking a question about REST API, I believe the best place to ask for help is in the Atlassian Developer Community:

https://community.developer.atlassian.com/ 

The mentioned portal was specifically created for development questions, where you will find articles and suggestions from other third-party partners and Atlassian developers. Feel free to open a new topic about your question there.

Let us know if you have any other questions.

[Lily Tran]

I am using Jira Server and the custom field is a single string field.

[Lily Tran]

I got the above command working by using the customfield ID vs. value.

[Petter Gonçalves]

Glad to know you were able to solve your issue, @Lily Tran

Let us know if you have any other questions.