Update field when assignee is in a list

[Martina Bassi]

Hi Community,

when an issue is assigned to any member of a list, another custom field "issue category" should be automatically update and/or written with a specific info ABCDEF.

Is it possible?

Viceversa, when Issue Category contains a specific info (e.g. ABCDEF), assignee should be automatcally update with a single user.

Again, is it possible?

Thank you,
Martina

[Kris Dewachter · Accepted solution]

Hi @Martina Bassi ,

Yes, you can do this with automation rules.

For the first one, create an automation rule that is triggered by the change of the 'assignee' field. Then, add a JQL check to check if the assignee is part of a list of users.

ex. assignee in (user1, user2, user3)

or, if you want to check if the assignee is part of a usergroup

ex. assignee in membersOf(usergroup)

For the second one, create an automation rule that is trigger by the change of the "Issue Category" field. Then, add a "Issue fields" condition to check the value of the field equals, or is part of a specific value.

Best regards,

Kris