Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Update Multiple Choice Fields Using Automation in Jsm

XXY
December 3, 2025

ScreenShot_2025-12-04_144255_000.pngScreenShot_2025-12-04_145351_485.png

I want to fill a jira custom field named "Physical Location" with value from a jsm form.

Two field all Multiple Choice type.

When language is English, it worked, But when i change language to Chinese, "Physical Location" stay empty.

Maybe the reason is the form has been translate to Chinese. Or i made a wrong automation rule?

Reference Documentation:

https://support.atlassian.com/jira-service-management-cloud/docs/access-smart-values-for-forms-and-form-fields/

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events