Update Jira-user's information

[Andrey Kaganskiy]

Hi!

I have a problem with updating usrers in Jira 4.1.1. It's necessary to change FullName and Email attributes by connecting from sided system using PowerShell or SQL-scripts. In first case I try to use API, but methods .SetEmail() and .SetFullname() of RemouteUser class, but it failed. Then I try to change attributes directly in sql table but changes appeared in UI only after restart of service becourse of cache.

So, there is two questions:

1) How can I call metods of API by using Windows Powershall?

2) How can I remove cache on request? Or remove it according to schedule?

Thanks in advance.

[Andrey Kaganskiy]

No, we only use LDAP authentication (only password-checking) like it's described in the article . We use Oracle Db as a storege, maybe in your terminology it is internal type.

[Nic Brough -Adaptavist-]

First, forget SQL, you will break Jira. (It will work if you have Jira offline, but isn't safe while it's running)

So, going back to the correct way to do this, you need to start by telling us what type of user directories you are using? Internal, LDAP, Crowd, something else?

[Andrey Kaganskiy]

As I know, in version 4.1.1 there isn't such term as "type of user directories", maybe I'm wrong.

We only use LDAP authentication and during installation I've chosen external oracle database as storage.

[Nic Brough -Adaptavist-]

Ok, yes, 4.1 does do directories, but only one (so it's internal or LDAP, or Crowd, or whatever)

You're on LDAP, so I suspect you're actually looking in the wrong place - you should be adjusting those details in your LDAP system, not Jira

[Andrey Kaganskiy]

No, we only use LDAP authentication (only password-checking) like it's described in the article . We use Oracle Db as a storege, maybe in your terminology it is internal type.