Update Date field with linked issues in different Projects

[carlos sarrate]

I'm trying to update a custom field in an issue when it is updated in a linked issue in a different project. Here is what I've set up so far but nothing seems to be happening with I update the fields.

[Ste Wright · Accepted solution]

Hi @carlos sarrate 

I assume...

• This is a global or multi-project rule
• If multi-project, the scope is set to include these 3 Projects at least

...is this correct?

Are there any error messages in the audit log when you test the rule? Do the target issue(s) in NPS show any evidence of an action in the issue history?

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The rule should then look like this:

• Trigger: Field Value Changed
  • Field to Monitor = Target Date
• Condition: Issue Fields Condition
  • Field = Project
  • Condition = is one of
  • Project = DATA, MOD
• Branch: Related Issues
  • Type = Linked Issues
  • Link Types = All - this can be modified if needed
    • Branch-Condition: Issue Fields Condition
      • Field = Project
      • Condition = equals
      • Project = NPS
    • Branch-Action: Edit Issue
      • Field = Target Date
        • COPY from Trigger Issue - this option is available via the breadcrumbs menu (...)

---

Let us know if this helps!

Ste

[carlos sarrate]

@Ste Wright Thanks, actually it was exactly like that, minus one thing. I mistakenly selected for Create Issue in the trigger. which caused it not to run at all. But now its working.

One follow up though, i want to add one more modifier. Only update the date if the trigger date is newer/later than the date its replacing.

[carlos sarrate]

Never mind i just figured it out, thanks for the help!