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Update Asset attribute from Work Management issue

Sean Chapman
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January 3, 2023

Hello,

  I've setup a custom field for work management issues that looks up from an Asset and links them. What I'm trying to do now is use automation so that when a field (or status) changes on the issue, it can update attributes on the linked asset. 

  I've been able to pull values from the asset succesfully using Log Action -> {{issue.Asset.Name}} for example, but when i try the same for "Set Entity Property" and reference the same smart value, it says it's successful but it's not updating the asset. 

  Is this possible? 

 

Thanks,

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