Unity Cloud Diagnostics Integration - JIRA Username

[Viacheslav Kozikhin]

Hello! 

I'm trying to setup integration between user reports in Unity Cloud to my studio JIRA. I figure out what the url is, created a token but I don't understand what my JIRA username is.

I tried public name from profile and email - does not work.

Best.

[fran garcia gomera · Accepted solution]

You need to have a user in jira that have enough permissions to perform the actions, in this case create issues and edit issues.

[Viacheslav Kozikhin]

It is me. I'm the admin of the entire organization.

[fran garcia gomera]

Then you can see your jira username in your profile page or in user administration page searching yourself there (jira has three different ways to look for a user, username, displayname and email, seems you need to use here your username). Don't forget to give yourself permissions in case you don't have them yet in the target project. 

[Viacheslav Kozikhin]

Ok, looks like it was access problem indeed (used email as login) which is crazy;

[Jocelyn Nacar]

OK