Uneditable custom field

[Natalia Kuklich]

Hi,
I've added a new custom Paragraph field as I did prior to it many times
By some reason it's uneditable in the tickets...
I can't find any reason

[Asha Goyal · Accepted solution]

Hello @Natalia Kuklich 

Welcome to the Jira community!!

Could you please check if the field is on the three screen i.e is Create, Edit and View.

It might be missing from edit screen specifically.

Thanks

[Natalia Kuklich]

It's present on all screens

[Asha Goyal]

Hello @Natalia Kuklich 

Exactly where you are unable to edit the custom field. On issue creation or on after creating the issue.

Thanks

[Natalia Kuklich]

Hi @Asha Goyal on editing screen of the issue

[Asha Goyal]

Hello @Natalia Kuklich 

Thanks. Could you please check few of things like, 

-- The right custom field is on the edit screen (there could be two fields with the similar name)

-- Whether any plugin is working behind the scene which is stopping that field to edit?

-- Make one more similar field like this with some twist in name and try to add and check if still the same issue with new one?

Let me know if any of these works.

Thanks

[Natalia Kuklich]

THanks @Asha Goyal 
I've re-created the field from the scratch and it finally worked

[Asha Goyal]

Thanks @Natalia Kuklich 

Happy to hear!!.

Regards