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Under one of my projects, I have created a board for two people to share.

Larissa Kogan August 16, 2020

How do I make sure, that only tickets they are both copied in on appear in there?

3 answers

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Larissa Kogan August 17, 2020

hi @Ste Wright  one will create the ticket and assign to the other.

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Larissa Kogan August 16, 2020

Hi Steve

Currently I'm using Assignee.  Please let me know if you need to see anything else?

thanks

share1.jpgshare2.jpg

Ste Wright
Community Champion
August 17, 2020

Hi @Larissa Kogan 

If you wanted to limit the board to just two Assignees, you could:

  1. On the Board, go to Board Settings > General
  2. Select "Edit Filter Query"
  3. Enter JQL such as: project = NCR and assignee in (User1, User2) ORDER BY Rank ASC
  4. Press Search - then press Save to update your board filter

^ This will limit the board to show issues that only those two users are assigned to.

This does mean if an issue mid-progress becomes unassigned or assigned to another user, it would disappear from the board.

Ste

Larissa Kogan August 17, 2020

Hi Steve

Yes that's what I already had entered in JQL. However tickets unrelated to Jason, which Kerry is working on elsewhere, I still showing up.

Ste Wright
Community Champion
August 17, 2020

Hi @Larissa Kogan 

How do you identify if an issue is related to both of them?

Ste

Ste Wright
Community Champion
August 17, 2020

Hi @Larissa Kogan 

You should be able to use either:

creator IN (User1, User2) AND assignee IN (User1, User2)

^ Or the alternative is:

creator = User 1 AND assignee IN (User1, User2) OR creator = User2 AND assignee IN (User1,User2)

These should give the same results :)

Ste

Larissa Kogan August 17, 2020

Hi @Ste Wright  the first one worked!

Thanks for your help

Like Ste Wright likes this
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Answer accepted
Ste Wright
Community Champion
August 16, 2020

Hi @Larissa Kogan 

You'll need a method to filter via these two users.

The board is just a visualisation of a filter - so it depends how these two users are copied in on those issues - for example:

  • Assignee - filter for just these two users
  • Reporter - filter for just these two users
  • Custom User Picker / Group Picker field

This is assuming each user needs to see their issues and the other user's issues at the same time.

If you can share how the two users are copied in on those issues, I'd be happy to try and provide JQL you could utilise for your filter :)

Ste

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