Unblock deleted account name

[nikgol]

Hi,

I am writing here because I am apparently not entitled to directly request support. The AI chat bot suggested to write here in hopes of it getting picked up by support.

I have had a Jira site for my organization in the past which was deleted due to inactivity. When I now try to recreate the site, then it is blocked. Apparently i need to ask support to release the name so i can create the site again, but as stated above this is not possible,

Please help.

Nikolaus

[Kishan Sharma]

Hi @nikgol 

Welcome to the Atlassian Community!

I have requested assistance from the Atlassian Support team on this post. You will receive a response soon.

[Dirk Ronsmans]

Hi @nikgol ,

Correct, if you are on a Free subscription you're diverted to the community so we can do our best to help you.

I can see someone already escalated the post to Atlassian so with some luck you should have someone reply shortly.