Unable to use the xray exploratory app

[Inês Figueiredo Costa]

Hi ,

I am having some issues in using the xray exploratory app. 

Installed the last version of the app 2.0.1 and when I try to execute with Exploratory App and I am having errors in there. 

I clicked on the "Retry" and it's in loop. Can anyone help me ? 

Thanks

[jahnavi reddy]

Hi,

I'm not able to connect Xray exploratory app with our Jira data center Testing environment version (9.4.10). please find the attachment for the error message.

Regards,
Jahnavi.

[Rogério Paiva - Xray Xporter]

Hi @Inês Figueiredo Costa 

It is best to upgrade to the latest version of the Exploratory App:

In case the problem persists, it is best to contact Xray Support (http://Xraysupport.getXray.app) so we can help further.

Thank you.

Kind regards,
Rogerio Paiva [Xray Support Team]