Unable to update Story Points via API

[David Whitlock]

Hello,
I need to update an issue's Story Points via the API. When I attempt to, I am getting an error returned {"errorMessages":[],"errors":{"customfield_10004":"Operation value must be a number"}}

This is the payload I am using that gives me this error: {"fields":{"customfield_10004":{"value":1}}}

Does anyone have an idea as to what I may be doing wrong?

[Bill Sheboy · Accepted solution]

Hi @David Whitlock 

Please try doing that without the value attribute, as described here:

https://confluence.atlassian.com/automation/advanced-field-editing-using-json-993924663.html

{
  "fields": {
     "customfield_10004": 1 
  }
}

Kind regards,
Bill

[Prakash Jeganathan]

@Bill Sheboy : I tried what you have suggested. but getting the same issue. {"fields":{"customfield_10039":1}}.  

Error message : "Field 'customfield_10039' cannot be set. It is not on the appropriate screen, or unknown."

[Bill Sheboy]

Hi @Prakash Jeganathan -- Welcome to the Atlassian Community!

This is an older thread, and so I recommend creating a new question to ensure the maximum number of people see it to offer suggestions.  When you create your question, please include an image of the complete rule, any relevant actions, and an image of the audit log details showing the rule execution.  Those will provide context for the community to help.

Until we see those...

That error indicates the field you are trying to set (such as story points) is not configured on the issue edit view for that issue type.  Please check that it is present.

Kind regards,
Bill