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Unable to submit a Jira support ticket

Deleted user
July 25, 2019

I am not able to submit Jira support ticket for the last two weeks. Is anybody else experiencing the same problem? I am getting this general error info:

Jira ticket error.pngToday I have noticed this info banner but this is happening at least since the last week.

Jira notification.png

I am using Windows 10 (Version 10.0.18362 Build 18362) with Brave Browser (Version 0.66.101 Chromium: 75.0.3770.142 (Official Build) (64-bit)). Although Brave has Brave Shields, turning it off doesn't seem to help.

I can generate HAR file capture later if it proves that it is only me who has this problem.

1 answer

0 votes
Jack Brickey
Community Champion
July 25, 2019

are you saying you cannot submit a support request to Atlassian Support or in your Jira instance?

Deleted user
July 25, 2019

Hi! I cannot submit a report to Atlassian Support.

Like Madhu Mullangi likes this

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