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Unable to start Jira using https connector

Cesium IT
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December 9, 2021

Hi there,

 

I'm running Jira Server 8.20.3, recently having upgraded from 8.3. Since I've updated, I've been unable to get reverse proxying working using Apache Tomcat/IIS. Currently, my server.xml file is configured to use no proxy, and Jira is working (though it gives a dashboard error that the configuration is incorrect). If I switch to the https connector, Jira won't start. I've looked through the configuration in IIS and everything looks normal, so I don't know what the issue is. I'm also not sure if there is any log files generated with what's going on. I've looked through the log files located at C:\Program Files\Jira Software\logs but haven't found anything that seems useful or relevant.

 

I really really appreciate any help/guidance!

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