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Unable to create a child issue under Epic

Usha Padmasri
Usha Padmasri
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July 4, 2024

Changed the Hierarchy of Epic to level 2 and created a issue type Feature with Hierarchy level 1 in a premium account. Unable to create a Feature under Epic.
 

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Trudy Claspill
Trudy Claspill
Community Champion
July 4, 2024

Hello @Usha Padmasri 

Welcome to the Atlassian community.

What happens when you try? Can you provide screen images?

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Usha Padmasri
Usha Padmasri
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July 4, 2024

image.png

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Trudy Claspill
Trudy Claspill
Community Champion
July 6, 2024

Can you provide a screen image of the Issue Type Hierarchy screen pointing out where the Epic and Feature issue types are?

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Nicolas Grossi
Nicolas Grossi
Banned
July 4, 2024

@Usha Padmasri Welcome! As you have a premium accunt my suggestion is you to contact support.atlassian.com.

 

HTH

Nicolas

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