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Unable to create a child issue under Epic

Usha Padmasri
I'm New Here
I'm New Here
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July 4, 2024

Changed the Hierarchy of Epic to level 2 and created a issue type Feature with Hierarchy level 1 in a premium account. Unable to create a Feature under Epic.
 

2 answers

1 vote
Trudy Claspill
Community Champion
July 4, 2024

Hello @Usha Padmasri 

Welcome to the Atlassian community.

What happens when you try? Can you provide screen images?

Usha Padmasri
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 4, 2024

image.png

Trudy Claspill
Community Champion
July 6, 2024

Can you provide a screen image of the Issue Type Hierarchy screen pointing out where the Epic and Feature issue types are?

0 votes
Nicolas Grossi
Banned
July 4, 2024

@Usha Padmasri Welcome! As you have a premium accunt my suggestion is you to contact support.atlassian.com.

 

HTH

Nicolas

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
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