Unable to create API

[Ayo Ejidiran]

I have been trying to create an API the whole day to no success. I have tried in an  incongnito window also and  still does the same thing. Any help will be greatly appreciated! 

[Arkadiusz Wroblewski · Accepted solution]

Hello @Ayo Ejidiran 

Hm.. did you have tried another browser or another Network?

Best,

Arkadiusz 🤠 ☀️

[Ayo Ejidiran]

Hi @Arkadiusz Wroblewski 

I am using chrom and I have tried in Incongnito window. What other browser will you suggest?

[Arkadiusz Wroblewski]

@Ayo Ejidiran 

Incognito still uses Chrome's engine, so try Firefox or Edge to rule out browser issues. Also, temporarily disable VPNs or ad-blockers that might block login verification. If the page hangs across all browsers, it's likely a backend glitch, then you must contact Atlassian Support. 

In case the backend glitch, this is beyond Community Help unfortunately.

Best,

Arkadiusz 🤠

[Ayo Ejidiran]

Firefox worked. Thank you!

[Arkadiusz Wroblewski]

@Ayo Ejidiran 

No problem. We are here to help each other.😊

@Trudy ClaspillI was sure it was some session or browser-related problem after I seen this screenshot 

I kind of learned juggling with browsers across my years working with Atlassian. You're forced to change sometimes from one browser to another (Especially running on another engine), not even Atlassian, but sometimes browser developers make some changes in code with an update.

Have a great weekend you both ☀️😃

Best,

Arkadiusz 🤠 

[Trudy Claspill]

Hello @Ayo Ejidiran 

Welcome to the Atlassian community.

Exactly what is happening? Does the page not finish loading? Is this what the page looks like after you complete the token creation steps?

[Ayo Ejidiran]

@Trudy Claspill Thanks for your response.

I am not able to create the API Token. When I go to settings and click Security, I go down to create and manage API Tokens. When I check the network tab, I don't see anything failing initially (I see logs with 200s and 202s) but after that I see the below. 



https://www.loom.com/share/dd58f375bb8f4a86a69f01ca1d85295f