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Unable to complete sprint

Amirul Hafiz Bin Abdul Rahman
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December 22, 2025

Hi,

We have one user that said suddenly unable to complete the Sprint. No change to the user role and permission so far.

User has: Organization admin. Also administrator and member of the space.

Error

Sprint can't be completed.

You don't have permission to complete this sprint. Ask you admin to grant you "manage sprint" permission

 

image (11).png

2 answers

2 votes
Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 22, 2025

Hello @Amirul Hafiz Bin Abdul Rahman ,

Good day! Welcome to Atlassian Community :)

Inorder for a user to be able to complete sprint:

  • user should have Manage sprint permissions on the project where sprint is present and all the projects which is included in the filter query of the board from where the concerned sprint was created.

Please refer to this document for detailed information: https://support.atlassian.com/jira/kb/users-unable-to-complete-the-sprint-with-error-you-dont-have-permission-to-complete-this-sprint/

0 votes
Sandesh
December 22, 2025

Go to that project's Project settings → Permissions
Actions → Edit permissions
Add your group/role to:
 >> Manage sprints
 >> Schedule issues

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