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Unable to change test case status. Option to change status is greyed out

margali
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November 5, 2020

Unable to change Test case status. Option at the top is greyed out. Need support.Jira.png

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Nic Brough -Adaptavist-
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November 5, 2020

That looks like the status colour is grey, not that the button is greyed out.  What happens when you click it?

margali
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November 7, 2020

Nothing actually happens when I click on it.

Nic Brough -Adaptavist-
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November 10, 2020

Other than some bug I can't repeat or work out how to get to, the only thing I can think of is that the workflow has a loop back to the current status - when you click, it is transitioning back to the same status, so nothing appears to happen.

Could you check the issue history to see if this is the case?

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