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Unable to change Status of tasks under Each Epic

Milap Patel
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April 25, 2020

I opened a free JIRA software account to track a product and as I inputted Tasks, it did not let me choose between Incomplete, In progress or Done but stayed on just Done. Can someone help me figure this feature out? 

1 answer

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Jack Brickey
Community Champion
April 25, 2020

It sounds like you have an issue in the Done status that you wish to reopen and are unable to do so. this is likely because there is no transition out of Done into any other status. Have a look at your workflow to validate this theory - project settings > workflows and edit the workflow. If no workflow exists you can certainly add it.

Milap Patel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 27, 2020

I see, I opened a new workflow and saw that all of the statuses are seperate. Can you help me with the workflow? 

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