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Unable to buy products

Ashish Bajaj
Ashish Bajaj
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April 23, 2019

I am trying to buy Gliffy Diagram, but it is displaying a message You don't have Jira Software in your cart or account. Get Jira Software with Gliffy Diagram for Jira  »

Altasian Your order number is AT-75554213.

 

 

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Jack Brickey
Jack Brickey
Community Champion
April 23, 2019

I assume you are attempting from Marketplace? Have you attempted to install directly from within your instance (under settings) rather than the Marketplace?

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