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Unable to assign the ticket to particular user

Mamatha Bathala
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July 3, 2025

I'm getting below error message

2025-07-03_17-59-32.png

2 answers

2 accepted

4 votes
Answer accepted
girish-Kumar_koyyana_ext
Contributor
July 3, 2025

Hi @Mamatha Bathala ,

The screenshot which you shared mentions that you donot have Jira admin privilage.

And in order to assign issues to users you need to have assignable user permissions and also make sure the user you are trying to assign issue have access to project, assign issue..

Mamatha Bathala
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 3, 2025

Hi @girish-Kumar_koyyana_ext  any idea how to get the access?

 

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girish-Kumar_koyyana_ext
Contributor
July 3, 2025

You need to contact your Jira administrator for that, they can grant you the relevant access

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Ashok Shembde
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July 3, 2025

Hi @Mamatha Bathala ,

You do not have administrative privileges.

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